While we all want things to go back to normal, the science just doesn't make that possible. 2021 may still seem far away, but there simply is no way the COVID-19 crisis will be over by then, even in the best-case scenario. Nothing matters more than the health and safety of our employees and customers - without you, there's no us! Everyone's shopping habits have shifted almost overnight and all businesses are finding ways to meet the challenge. While we have always operated as a retail-facing business since 2005, we'd recently had to reconsider that we may never practice in-person transactions again. With this in mind,

Under Design is no longer accepting job submissions in-person.

As much as I loved meeting my customers and hearing about the precious memories contained on the innocuous media being trusted with me, I can no longer safely provide this service. With this is mind, all digital conversion jobs must be submitted by U.S. Mail (or FedEx or UPS or your shipper of choice). We are still in business, this only affects how we expect conversion jobs are sent to us. We will consider re-offering in-person services once it's deemed safe. We still accept online orders on our websites, and you can use our downloadable order form to send in your order, with one caveat - keep reading.

Alas, Bad News Comes in Threes

Another long-term effect of this pandemic has undermined the benefits of living in a major city; We've been based in Center City Philadelphia since the start, and we still ♥ (& live in) Philadelphia, but are forced to make prolonged plans to ensure the sustainability of our business over the next few years considering the oncoming economic recession. We're sadly closing our center city retail office at 1205 Locust St. - there is no benefit from this extraneous cost as a non-essential business. Beginning August 1st, 2020, our new shipping and operations address will be:

Under Design
5131 W. Girard Ave. Suite A
Philadelphia, PA 19131

We're thrilled to be on one of the busiest and oldest cross-streets of Philadelphia going from West Philadelphia all the way to Fishtown and beyond. We hope to be a part of the revitalization of the new business landscape in this section of Girard Avenue in the Carroll Park section of Philadelphia.

All of our websites (and an updated downloadable order form) will reflect our new business address starting August 1st. Until then, we are still expecting and receiving shipments at our current center city address, and have established mail forwarding after our move date in case of errantly shipped packages. We look forward to many more years of service to the Philadelphia area and beyond, and we thank you for your support and business thus far.

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